Frequently Asked Questions
❓ Who prints and ships my order?
All apparel is printed and shipped by Printful, our trusted print-on-demand partner. They use high-quality materials and professional printing methods to ensure your gear looks great and lasts.
❓ How long does shipping take?
Most orders are processed within 2–5 business days and then shipped via standard delivery. Shipping times vary by location, but you can typically expect:
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U.S. orders: 5–10 business days total
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International orders: 10–20 business days
You'll receive a tracking number once your order ships.
❓ Where is my order coming from?
Printful fulfills orders from various production centers across the U.S. and internationally. Your order will ship from the facility closest to your location when possible.
❓ Can I return or exchange my item?
Because everything is made to order, we can’t offer returns or exchanges unless there’s a printing defect or damage. If there’s an issue with your order, contact us within 7 days of delivery and we’ll make it right.
❓ What if I ordered the wrong size?
We don’t keep inventory, so we’re unable to offer size exchanges. Be sure to check the size chart in each product listing before placing your order. Still not sure? Reach out—we’re happy to help guide you!
❓ My tracking says “delivered” but I didn’t get anything. What should I do?
First, check with neighbors, your front desk, or local post office. If it still hasn’t turned up after a couple of days, email us and we’ll help investigate.
❓ Do you ship internationally?
Yes! Printful ships worldwide. Please note that international customers may be responsible for customs duties or import taxes, depending on your country’s laws.
❓ How should I wash my shirt?
To keep your print looking great:
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Wash inside-out in cold water
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Use a gentle cycle
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Tumble dry low or hang dry
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Avoid ironing directly over the print
❓ Can I cancel or change my order?
Orders are sent to production shortly after they’re placed. If you need to make a change, contact us ASAP. We’ll do our best, but we can’t guarantee changes after the order is in production.